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2007年07 期
| 標(biāo)題 |
| 提高鐵路客運(yùn)服務(wù)質(zhì)量的對策建議(29 卷) |
| 英文標(biāo)題 |
| Countermeasures and Suggestions on Increasing Service Level of Passenger Transportation |
| 摘要 |
| 鐵道部通過整治“綠皮車”、開展客運(yùn)服務(wù)質(zhì)量年活動、建立客運(yùn)監(jiān)察網(wǎng)絡(luò)、開展用戶滿意度測評、實施大面積提速調(diào)圖、開展樹標(biāo)塑形活動和建立客運(yùn)服務(wù)質(zhì)量評價體系等措施不斷提高客運(yùn)服務(wù)質(zhì)量。針對目前客運(yùn)服務(wù)質(zhì)量存在的問題，提出加強(qiáng)安全監(jiān)管、完善規(guī)章制度、改善設(shè)備設(shè)施 |
| 作者 |
| 新聞作者:陳滋頂 |
| 關(guān)鍵字 |
