|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2009年05 期
| 標(biāo)題 |
| 貨運(yùn)事故理賠時(shí)間專項(xiàng)調(diào)研——統(tǒng)計(jì)數(shù)據(jù)與基本分析(27 卷) |
| 英文標(biāo)題 |
| Special Survey and Research on Claim Time of Freight Transport Accidents——Statistic Data and Basic Analysis |
| 摘要 |
| 分析鐵路事故理賠周期的4個(gè)階段及關(guān)鍵事項(xiàng)點(diǎn)，并針對(duì)性地開展專項(xiàng)調(diào)研。結(jié)果表明，鐵路事故理賠周期特別是提賠時(shí)間較長(zhǎng)，說明提賠手續(xù)繁瑣、客戶提出賠償?shù)碾y度較大，鐵路部門為客戶提供的理賠服務(wù)質(zhì)量尚待提高，同時(shí)揭示了影響理賠服務(wù)質(zhì)量的深層次原因。為此，提出要完善規(guī) |
| 作者 |
| 新聞作者:柳 華，李津京 |
| 關(guān)鍵字 |
