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2011年09 期
| 標題 |
| 基于ＢＰ神經網(wǎng)絡的鐵路貨運客戶滿意度評價模型(29 卷) |
| 英文標題 |
| Customer Satisfaction Evaluation Model of Railway Freight Transport based on BP Neural Network |
| 摘要 |
| 簡要介紹 BP 神經網(wǎng)絡原理，說明最基本的 BP 神經網(wǎng)絡主要由輸入層、中間隱含層、輸出層3個部分構成。分析影響鐵路貨運客戶滿意度的主要因素：貨場設施、服務狀況、運輸成本和貨運業(yè)務，在此基礎上建立鐵路貨運客戶滿意度指標體系，提出基于BP神經網(wǎng)絡的鐵路貨運客戶滿意度評 |
| 作者 |
| 新聞作者:楊小鳳，鄭全成，宋曙輝，霍雅婷 |
| 關鍵字 |
