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2006年07 期
| 標題 |
| 青藏鐵路客運服務(wù)呼叫中心系統(tǒng)的設(shè)計與實現(xiàn)(15 卷) |
| 英文標題 |
| Design and implementation of Call Center System of passenger traffic service for Qingzang Railway |
| 摘要 |
| 根據(jù)青藏鐵路信息系統(tǒng)建設(shè)需要，規(guī)劃設(shè)計了面向旅客服務(wù)的信息服務(wù)平臺，并成功地實施和服務(wù)于青藏鐵路公司。介紹系統(tǒng)總體設(shè)計與具體實現(xiàn)情況，采用的關(guān)鍵技術(shù)，并對系統(tǒng)實施情況做了概要說明。 |
| 作者 |
| 新聞作者:彭懷軍，張 東，李聚寶 |
| 關(guān)鍵字 |
